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Shipping Policy
Thank you for shopping with us! Below is our shipping policy to help you understand how we handle orders, shipping times, and delivery.
1. Order Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
2. Shipping Rates & Delivery Estimates
We offer shipping to most locations based on the selected delivery option at checkout. Shipping charges for your order will be calculated and displayed at checkout.
Estimated Delivery Times:
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Standard Shipping: 3–7 business days
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Express Shipping: 1–3 business days
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International Shipping: 7–21 business days (may vary depending on the destination country)
Note: Delivery times are estimates and may vary due to external factors.
3. Shipping Carriers
We partner with trusted carriers such as UPS, FedEx, DHL, and local postal services, depending on your location and shipping method chosen.
4. International Shipping
We ship internationally. Please note that customs duties, taxes, and import fees may apply and are the responsibility of the buyer. We are not responsible for delays caused by customs.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. Please allow 24 hours for the tracking information to update.
6. Lost or Damaged Packages
We are not liable for any products damaged or lost during shipping. If your order arrives damaged, please contact the carrier to file a claim. Save all packaging materials and damaged goods before filing a claim.
7. Address Accuracy
Please ensure all shipping details are correct before placing your order. We are not responsible for packages sent to the wrong address due to customer error.
8. Questions?
If you have any questions or concerns regarding your shipment, feel free to contact us at [theplaura@gmail.com].